This privacy policy is to protect your privacy while you use our website. Our website is risenridecountry.com.

This website is owned and operated by: Rise N Ride Country

We are committed to the protection of your privacy while you use our website. 

On this website we gather certain information from customers, so this privacy policy explains what information we collect, how we use it, and your rights in relation to it. 

By continuing to use the website you acknowledge that you have had the chance to review and consider this policy, and you acknowledge that you agree to it. This means you also consent to the use of your information and the method of disclosure in this privacy policy. If however you do not understand or do not agree please refrain from use of this webpage. 

Type of information and how it is collected

We may collect information from you through automatic tracking systems (such as your browsing preferences) 

In addition, we may collect information that you volunteer to us (such as information that you provide during a sign up process or at other time while using this website) 

In order to access some specific features of this website, you are required to provide some personal information. During the process, we collect some of your personal information, in the following manner: 

• Making purchases

• Receiving emails from us (Promotional deals, new product releases, discounted items etc.)

• Leaving customer service or product reviews 

In addition to any personal information that you are required to provide in order to access these additional product features, in some cases you may be required to provide more specific information. For example, in order to make purchases, you may need to provide credit card information, billing information and postal address. 

In addition to collecting  the personal information as already described in the clause, we may also collect the following: 

• First/ Last Name

• DOB

• Your options/ comments / Feedback

• Email address

• Contact number 

How your information is used

We use personal information to help us improve your experience with our website. We may use your personal information for purposes including but limited to: 

• Order fulfillment 

• Communicate with you in relation to your enquiry

• Marketing and advertising to you including both direct and indirect marketing and advertising and including marketing and advertising that may interest you based on your personal preferences or demographics.

• Advising you about updates to the website or related items.

How your information is stored

Please note that no systems involving the transmission of information via the internet, or electronic storage of data, are completely secure. However, we take the protection of your personal information very seriously. We take all reasonable steps to protect your personal information.  

We use appropriate physical, digital, managerial and security systems to store your personal information and to protect it against unauthorized access, destruction or disclosure. 

Accessing, Updating and Correcting you Personal Information

You have the right to request access to any of your personal information which we are holding.

You have the right to request that any of your personal information we are holding be updated or corrected. 

In order to request access, an update or a correction to your personal information, you may contact us on risenridecountry@gmail.com.

Complaints 

We take customer satisfaction very seriously. If you have a compliant in relation to our handling of your personal information, we will endeavor to handle it  promptly and fairly. 

All complaints should be provided in writing either by email or regular mail, please refer to the contact details below, describe the nature of your compliant including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavor to respond within 10 business days.

Contact Us

Email: risenridecountry@gmail.com